Commonwealth Edison (ComEd)

Name: Commonwealth Edison (ComEd)

Contact Information

• Phone:
  • Customer Service: 1-800-334-7661
  • Outage Reporting: 1-800-334-7661

What They Do

ComEd is the largest electric utility in Illinois, providing electric service to approximately 4 million customers. Their services include:

• Electricity Distribution: ComEd delivers electricity to residential, commercial, and industrial customers. They manage and maintain a vast network of power lines and infrastructure to ensure reliable electricity supply.
• Smart Grid Technology: ComEd is known for its investments in smart grid technology, which improves the reliability and efficiency of the electrical grid, allows for better outage management, and provides customers with more information and control over their energy usage.
• Energy Efficiency Programs: ComEd offers various programs to help customers reduce energy consumption and save on their bills. These programs include rebates for energy-efficient appliances, home energy assessments, and incentives for businesses to improve energy efficiency.
• Renewable Energy Support: ComEd supports the integration of renewable energy sources, such as solar and wind power, into the grid. They offer net metering programs and provide resources for customers interested in generating their own renewable energy.

Service Area

ComEd serves the northern Illinois region, including the city of Chicago and surrounding areas. Their service area covers about 70% of the state’s population. Key areas within their service territory include:

• Chicago
• Rockford
• Joliet
• Naperville
• Aurora
• Elgin
• Waukegan

Additional Information

History

ComEd is a subsidiary of Exelon Corporation, one of the largest energy companies in the United States. The company has a long history, dating back to the late 19th century, and has been a crucial part of Illinois’ electrical infrastructure for over a century.

Community Involvement

ComEd is actively involved in the communities they serve. They support various charitable organizations, engage in community development projects, and offer programs to assist low-income customers with their energy bills. They also promote educational initiatives related to energy and the environment.

Customer Service and Support

ComEd is committed to providing excellent customer service through various channels, including:

• Online Account Management: Customers can manage their accounts, pay bills, and view usage online.
• Mobile App: ComEd offers a mobile app for easy access to account information and outage reporting.
• 24/7 Customer Service: Their customer service hotline is available 24/7 for reporting outages and other urgent issues.
• Social Media: ComEd provides support through their social media platforms.

Key Executives

• CEO of ComEd: Gil C. Quiniones

Headquarters

ComEd’s headquarters is located in Chicago, Illinois:

• Address: 10 South Dearborn Street, Chicago, IL 60603

For more detailed and updated information, you can visit their official website: ComEd